New arrival

2-Year Complete warranty Plan

$9.99

Warranty Coverage Available.
30-Day Returns on Eligible Items
Customer Support by Email & Phone
Safe and Secure Payments
Available in Region-Specific Electrical Options

Why Choose Us

Unique Designs: Elegant decorative lighting to transform your space.

100% Secure Payment: Protected transactions with reliable encryption systems for a worry-free shopping experience.

Real-Time Order Tracking: Stay updated at every step with accurate tracking of your package.

Responsive Customer Support: A dedicated team ready to assist you quickly before and after your purchase.

Contact

If you have questions about your order or our products, our support team is available via email. We respond within 2 business days (24-48 hours), Monday to Friday, from 9:00 AM to 5:00 PM (GMT-05:00) Eastern Time (US & Canada).

Email: contact@opaldwell.com

Description

Protect your decorative lighting purchase for 2 full 
years. Our Protection Plan covers electrical defects 
and malfunctions beyond the standard manufacturer 
warranty, giving you added peace of mind with every 
order.

WHAT'S COVERED :
✓ Electrical malfunctions and failures
✓ Defective parts and components
✓ Premature LED burnout
✓ Wiring and connection defects
✓ Switch and dimmer defects

WHAT'S NOT COVERED :
✗ Physical damage from drops or impacts
✗ Water or liquid damage
✗ Normal wear and tear
✗ Damage from improper use or installation

HOW IT WORKS :
1. Add the Protection Plan to your order today
2. Save your order confirmation as proof of purchase
3. Contact our support team if an issue arises
4. We will send a replacement or provide a resolution
   within 2 to 5 business days

PLAN DETAILS :
- Coverage period : 2 years from purchase date
- Requires proof of purchase to file a claim
- Applies to decorative lighting products only
- One plan per product purchased
- Non-refundable after 30 days from purchase date
- Response time : within 24 to 48 business hours
- No deductibles and no hidden fees

HOW TO FILE A CLAIM :
Contact our customer support team by email with your
order number and a description of the issue. Our team
will review your request and provide next steps within
2 business days.

IMPORTANT INFORMATION :
This Protection Plan is offered directly by our store
and is not a manufacturer warranty. Coverage begins
on the date of purchase. Physical damage, liquid
damage, power surge damage, and damage resulting from
misuse or improper installation are excluded from
coverage. This plan covers decorative lighting items
purchased from our store only and is non-transferable.