Please feel free to contact us by email at support@orodwell.com with any questions or for assistance. Your questions and feedback are important to us, and we're here to provide you with the support you need. We look forward to hearing from you!
How to reach us
Email: support@orodwell.com
Response time: Within 2 business days, which is 24 to 48 hours
Business hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT-05:00) Eastern Time (US and Canada)
Email is the fastest way to reach us, and every message is read by a person. You can also use the form at the bottom of this page and it arrives in the same inbox.
Business details
OroDwell, operated by MKF COMMERCE
4765B Rue Dubois
Drummondville, Quebec, J2E 1B8
Canada
Quebec Enterprise Number (NEQ): 2280967086
Writing to us about an order
To help us answer on the first reply, please include your order number and, if the message concerns a product, the product name. If an item arrived damaged, attaching a photo lets us process a replacement or refund without a second exchange of emails.
Before you write
Many questions about shipping times, tracking, returns and payment are already answered on our FAQs page. You may find what you need there in less time than it takes us to reply.
For full details, see our Shipping Policy, our Refund Policy, and our Terms of Service.
